Shipping and Returns

 

Shipping & Delivery

We offer standard shipping within the United States (including Hawaii and Alaska) as well as worldwide shipping. For rush shipping within the United States there is additional $95 charge.

Because each piece is carefully made-to-order by hand and thus adding to their unique beauty, please allow two to four weeks for your order to ship. Should you require your order sooner, please contact us, and we will gladly accommodate your request, if possible. 

Note: Your shipping address cannot be changed once order is placed.

Please ensure your shipping address is accurate when placing order. Once order is shipped, we are no longer responsible for package. We are unable to refund or replace stolen, lost in transit, or unretrieved packages that have been confirmed as delivered. We are not responsible for packages not received due to an incorrect or incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back will incur a re-shipping fee.

Prices displayed on the website are exclusive of taxes and duties. If delivering within the United States, we charge sales tax for shipments to locations within state of New York. Customers are responsible for any international duties.

Return Policy

Because all of our products are made by hand per order all sales are final. We do not accept returns or exchanges.

Caring for Coats

Pieces are created with the utmost care and integrity, and are created with the intention that they will be worn often and cherished forever. Garments should be kept out of the sunlight when possible and should be stored in room temperature. Each piece is handmade with love and should always be treated with care. 

Privacy

We guarantee that your information will be used solely for our company and never given to a third party.

Wholesale

Prospective retailers are welcomed to contact us for pricing and current availability.